Privacy Policy

Last updated: August 2026

Vera Maeve respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how Vera Maeve collects, uses and protects information when you visit our website or purchase from us.

1. Information We Collect

When you visit our website, place an order, contact us or subscribe to our marketing communications, we may collect information such as:

• Your name

• Billing and delivery address

• Email address

• Telephone number, where provided

• Order and purchase information

• Payment information

• Information you provide when contacting us

• Information relating to your preferences and interactions with our website

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information and website activity.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange delivery

• Process payments

• Communicate with you about your order

• Respond to enquiries

• Provide customer support

• Improve our website and products

• Send marketing communications where permitted and where you have provided the appropriate consent

• Prevent fraud or misuse

• Meet legal and regulatory obligations

3. Payment Information

Payments are processed through our selected payment providers.

Vera Maeve does not need to store your full payment card details in order to process your purchase.

Payment providers may collect and process information in accordance with their own privacy policies.

4. Shopify and Service Providers

Vera Maeve uses third-party service providers to operate our online store, process payments, manage orders, provide delivery services, send communications and support our business.

These providers may process personal information on our behalf where necessary to provide their services.

5. Marketing

If you subscribe to Vera Maeve marketing communications, we may use your email address to send information about new collections, launches, promotions and other Vera Maeve updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe link provided in the relevant email or by contacting us.

6. Cookies

Our website may use cookies and similar technologies to help the website function, remember preferences, understand how visitors use the website and improve our marketing and advertising.

You can adjust cookie settings through your browser or any cookie-management tools provided on our website.

7. International Transfers

Because Vera Maeve sells internationally and uses third-party service providers, your personal information may be processed or stored outside Australia.

Where applicable, we take reasonable steps to ensure that personal information is handled appropriately.

8. How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no online system can be guaranteed to be completely secure.

9. Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate.

10. Privacy Complaints

If you believe Vera Maeve has mishandled your personal information, please contact us first so that we can investigate and respond to your concern.

Email: veramaevejewellery@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.

The latest version will always be published on this page.

12. Contact

Vera Maeve is the registered business name.

For privacy enquiries, please contact:

veramaevejewellery@gmail.com