Shipping & Delivery
At Vera Maeve, we carefully prepare every order so that your jewellery arrives safely and beautifully packaged.
Whether your Vera Maeve piece is making its way across Australia or travelling back to Ireland, we want your order to arrive with you as smoothly as possible.
Where do you ship?
We currently ship across Australia, with international shipping available to selected countries including Ireland and the UK.
If your country isn’t currently available at checkout, please get in touch with us. We’r always looking to expand where Vera Maeve can be delivered.
Processing Your Order
All orders are carefully prepared and packed by Vera Maeve.
Orders are usually processed within 2-3 business days of being placed. During busy periods, launches, promotions or holidays, processing times may be slightly longer.
Once your order has been dispatched, you’ll receive an email confirmation with your tracking information where available.
Australia
We offer delivery across Australia.
Standard Shipping: 5-10 business days.
Express Shipping: 2-3 business days.
Shipping costs are calculated at checkout and may vary depending on the delivery method selected.
Please note that delivery times are estimates and may vary depending on your location.
Ireland & UK
We’re so excited to send Vera Maeve home to Ireland and to customers across the UK.
International Shipping
International delivery times are estimates and may vary depending on customs processing, local postal services and your location.
Please note that international orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the Vera Maeve shipping cost.
Tracking Your Order
Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking information, where available.
Please allow a little time for your tracking information to update after your parcel has been collected by the courier.
If you believe your parcel may be delayed or your tracking hasn’t updated for an extended period, please contact us and we’ll be happy to help.
Incorrect Delivery Information
Please make sure your shipping address is correct before completing your order.
If you notice an error in your address, contact us as soon as possible. We’ll do our best to make changes before your order is dispatched, but we cannot guarantee that changes can be made once an order has been processed.
Vera Maeve cannot be held responsible for orders delivered to an incorrect address provided at checkout.
Delayed or Lost Parcels
While we work with trusted delivery partners, once an order has been dispatched, delivery is handled by the relevant courier or postal service.
If your parcel appears to be delayed, please check your tracking information first. If you’re still concerned, contact us with your order number and we’ll do our best to assist.
For parcels marked as delivered but which you cannot locate, please check with household members, neighbours or your building's reception area before contacting us.
Important Information
Please keep in mind that delivery times are estimates rather than guarantees. Delays can occasionally occur due to circumstances outside of our control, including courier delays, public holidays, extreme weather or customs processing.
Vera Maeve is not responsible for delays caused by the courier, customs or circumstances beyond our control.
Need Help?
If you have a question about your order or delivery, we’re here to help.
Please contact us via our Contact Us page and include your order number where possible.
Vera Maeve
Made to carry a little piece of home with you.