Terms & Conditions

Last updated: August 2026

These Terms & Conditions apply to purchases made through the Vera Maeve website.

By placing an order with Vera Maeve, you agree to these Terms & Conditions.

1. About Vera Maeve

Vera Maeve is the registered business name through which Vera Maeve jewellery is sold.

2. Products

We make every effort to ensure that product descriptions, photographs, measurements, materials and colours displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Due to the nature of jewellery and manufacturing, minor variations may occur between individual pieces.

3. Prices

All prices displayed on our Australian website are in Australian dollars unless otherwise stated.

Prices may be changed at any time, but changes will not affect an order that has already been accepted and paid for.

4. Orders

When you place an order, you are making an offer to purchase the products selected at the price displayed at checkout.

An order confirmation will be sent to the email address provided at checkout.

We reserve the right to cancel an order in circumstances such as:

• An obvious pricing error

• Product availability issues

• Suspected fraudulent activity

• An inability to fulfil the order

If we cancel an order after payment has been taken, the payment will be refunded.

5. Payment

Payment must be received before an order is processed.

Payments are processed through the payment methods available at checkout.

6. Processing & Delivery

Orders are generally processed within 2–3 business days.

Delivery times are estimates only and may vary depending on the destination, postal service, customs processing and other circumstances outside Vera Maeve's control.

Please refer to our Shipping & Delivery Policy for further information.

7. International Orders

Vera Maeve ships to the United Kingdom and Ireland.

International customers may be required to pay customs duties, import taxes, VAT or other charges imposed by their destination country.

These charges are the responsibility of the customer where applicable.

8. Returns & Refunds

Our Returns & Refunds Policy explains our procedures for damaged, faulty and incorrect orders as well as applicable cancellation rights for international customers.

Nothing in these Terms & Conditions is intended to exclude or limit consumer rights that cannot legally be excluded or limited.

9. Jewellery Care

Customers are responsible for following the jewellery care instructions provided by Vera Maeve.

Please refer to our Jewellery Care page for recommendations on maintaining your jewellery.

Our care guidance does not limit any rights you may have under applicable consumer law.

10. Intellectual Property

All content on the Vera Maeve website, including:

• The Vera Maeve name and branding

• Logos

• Product designs

• Photographs

• Written content

• Graphics

• Website content

is owned by or licensed to Vera Maeve unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially use Vera Maeve content without prior written permission.

11. Website Use

You agree not to misuse the Vera Maeve website or attempt to interfere with its operation, security or functionality.

12. Third-Party Services

Our website may use third-party services including payment processors, delivery providers, analytics services, email platforms and other Shopify-integrated services.

These providers may have their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by law, Vera Maeve will not be responsible for losses caused by circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.

14. Applicable Law

These Terms & Conditions are governed by the laws applicable in Victoria, Australia, subject to any mandatory consumer protection laws that apply to customers in their country of residence.

15. Changes to These Terms

Vera Maeve may update these Terms & Conditions from time to time.

The latest version will be published on this page.

16. Contact

If you have any questions regarding these Terms & Conditions, please contact:

Terms & Conditions

Last updated: August 2026

These Terms & Conditions apply to purchases made through the Vera Maeve website.

By placing an order with Vera Maeve, you agree to these Terms & Conditions.

1. About Vera Maeve

Vera Maeve is the registered business name through which Vera Maeve jewellery is sold.

2. Products

We make every effort to ensure that product descriptions, photographs, measurements, materials and colours displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Due to the nature of jewellery and manufacturing, minor variations may occur between individual pieces.

3. Prices

All prices displayed on our Australian website are in Australian dollars unless otherwise stated.

Prices may be changed at any time, but changes will not affect an order that has already been accepted and paid for.

4. Orders

When you place an order, you are making an offer to purchase the products selected at the price displayed at checkout.

An order confirmation will be sent to the email address provided at checkout.

We reserve the right to cancel an order in circumstances such as:

• An obvious pricing error

• Product availability issues

• Suspected fraudulent activity

• An inability to fulfil the order

If we cancel an order after payment has been taken, the payment will be refunded.

5. Payment

Payment must be received before an order is processed.

Payments are processed through the payment methods available at checkout.

6. Processing & Delivery

Orders are generally processed within 2–3 business days.

Delivery times are estimates only and may vary depending on the destination, postal service, customs processing and other circumstances outside Vera Maeve's control.

Please refer to our Shipping & Delivery Policy for further information.

7. International Orders

Vera Maeve ships to the United Kingdom and Ireland.

International customers may be required to pay customs duties, import taxes, VAT or other charges imposed by their destination country.

These charges are the responsibility of the customer where applicable.

8. Returns & Refunds

Our Returns & Refunds Policy explains our procedures for damaged, faulty and incorrect orders as well as applicable cancellation rights for international customers.

Nothing in these Terms & Conditions is intended to exclude or limit consumer rights that cannot legally be excluded or limited.

9. Jewellery Care

Customers are responsible for following the jewellery care instructions provided by Vera Maeve.

Please refer to our Jewellery Care page for recommendations on maintaining your jewellery.

Our care guidance does not limit any rights you may have under applicable consumer law.

10. Intellectual Property

All content on the Vera Maeve website, including:

• The Vera Maeve name and branding

• Logos

• Product designs

• Photographs

• Written content

• Graphics

• Website content

is owned by or licensed to Vera Maeve unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially use Vera Maeve content without prior written permission.

11. Website Use

You agree not to misuse the Vera Maeve website or attempt to interfere with its operation, security or functionality.

12. Third-Party Services

Our website may use third-party services including payment processors, delivery providers, analytics services, email platforms and other Shopify-integrated services.

These providers may have their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by law, Vera Maeve will not be responsible for losses caused by circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.

14. Applicable Law

These Terms & Conditions are governed by the laws applicable in Victoria, Australia, subject to any mandatory consumer protection laws that apply to customers in their country of residence.

15. Changes to These Terms

Vera Maeve may update these Terms & Conditions from time to time.

The latest version will be published on this page.

16. Contact

If you have any questions regarding these Terms & Conditions, please contact:

veramaevejewellery@gmail.com

Vera Maeve